GenesisCare recognises that one of the best ways of enhancing quality of care is to listen to and partner with people who have experienced cancer and its treatments. Using this experience, our consumers provide advice and make an active contribution as key partners in the planning, delivery and reform of our services, by working with us as part of the National Consumer Advisory Committee (CAC).
2016 Consumer Advisory Committee priorities:
- to reinforce to potential patients that they have the right to make choices
- to highlight the importance of ongoing soft skill training programs with a particular emphasis on the impact of communication on the patient experience.
- to ensure accurate, reliable and consistent information is available to all consumers so they can make informed decisions about treatment
- to advocate for support services designed to facilitate holistic care for consumers
- to encourage the participation of carers in all phases of treatment
- to promote the provision of a holistic aftercare mentoring program to help bridge the ‘what next’ gap and help reduce feelings of vulnerability upon finishing treatment.